A chronicle of innovation and expertise in DevOps and Infrastructure Engineering
DevOps Engineer & IT Administrator
PCube Agency
Oct 2022 – Apr 2025Udupi, Karnataka
- Designed and maintained CI/CD pipelines using GitLab, reducing deployment time by 35% and ensuring consistent delivery.
- Managed production-grade Kubernetes clusters and Docker containers for orchestrating microservices and application components.
- Implemented Infrastructure as Code using Ansible for automated provisioning, configuration, and application deployments.
- Monitored system performance and availability using Prometheus, Grafana, and custom alert rules, reducing incident response times by 40%.
- Administered secure networking infrastructure including OPNsense firewall, site-to-site VPNs, VLANs, and traffic shaping.
- Maintained high-availability MySQL environments with MaxScale + Galera cluster for load balancing and fault tolerance.
- Managed Ceph and RAID-based storage clusters for scalable and redundant data storage solutions.
- Developed and maintained FTP and NFS services for internal backups and CI/CD artifact storage.
- Oversaw Microsoft Azure Active Directory and Office 365 for identity management and hybrid cloud collaboration.
- Created and maintained internal documentation, SOPs, and runbooks to streamline onboarding and knowledge transfer.
GitLab CI/CDKubernetesDockerAnsiblePrometheusGrafanaOPNsenseMySQLMaxScaleGaleraCephRAIDFTPNFSAzure Active DirectoryOffice 365
IT Support Engineer
Prime Computers Pvt Ltd
Apr 2021 – Sep 2022Udupi, Karnataka
- Provided support across on-prem and cloud systems, resolving incidents in Windows/Linux/macOS environments.
- Deployed and configured network components, POS systems, and endpoint security across branches.
- Wrote basic Bash and PowerShell scripts for automating repetitive support tasks and system checks.
- Ensured 99% uptime for retail billing infrastructure and implemented backup strategies.
- Monitored systems using tools like Zabbix and performed log reviews for proactive issue mitigation.
- Streamlined onboarding with Office 365 automation and user provisioning in Active Directory.
WindowsLinuxmacOSNetworkingPOS SystemsEndpoint SecurityBashPowerShellZabbixOffice 365Active Directory
Junior System Assembler & Technician
Crystal Systems
Jan 2019 – Mar 2020Udupi, Karnataka
- Assembled and configured custom desktops for development, gaming, and business use cases.
- Installed Linux and Windows OS images, drivers, and software using bootable tools and prebuilt scripts.
- Offered post-deployment troubleshooting and performance tuning based on user needs.
- Built systems with focus on thermal management, cable management, and component compatibility.
LinuxWindowsHardware AssemblyTroubleshooting